In The News
Luggage Online Wins Bizrate's Circle of Excellence Award
Cherry Hill, NJ -- October 10, 2006 - Bizrate has presented Luggage Online with its Circle of Excellence Award. The award, which honors the best of the best in online shopping, is determined by shoppers themselves, and is based on ease of finding what you are looking for, on-time delivery, overall satisfaction, selection of products, customer support, product met expectations and repurchase intent.
Luggage Online, the Internet's leading provider of luggage, business cases, and travel accessories, is a first time winner of the Circle of Excellence Award. They share the award with 58 other online stores, who are selected because of their outstanding performance in customer satisfaction. The Circle of Excellence Award is quite an impressive honor, considering that Bizrate conducts these customer satisfaction ratings for over 80,000 online stores.
Thousands of customers have rated Luggage Online. Tim Jacobsen, Vice President of Ecommerce, attributes their success in customer approval to their outstanding level of customer service, Anyone can sell the same product at the same price, and even create a website that looks like ours, but it's the service we provide that is going to make a difference. This award is about just that service.
About Luggage Online
Luggage Online is the Internet division of a well-established luggage enterprise founded in 1927. With over 2,000 products by over 90 different brands, Luggage Online offers a selection of luggage, business cases, and travel accessories that will meet any budget and any lifestyle. Top brand names include Tumi, Samsonite, Briggs and Riley, Travelpro and many more. Luggage Online compliments their wide selection with top-notch customer service by offering free shipping, free returns and a 110% Low-Price Guarantee.
BizRate is operated by Shopzilla, a leading comparison shopping service founded in 1996. The company's mission is to enable shoppers to quickly and easily find compare and buy anything, sold by virtually anyone, anywhere. Each month, Shopzilla connects millions of consumers with thousands of stores. In June 2006, Shopzilla attracted over 18.9 million unique visitors according to ComScore. Shopzilla also operates the BizRate consumer feedback network that collects millions of consumer reviews of stores and products each year.