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There was a glitch with the shipping and I appreciate very much the way a replacement was shipped immediately upon my request. We have the luggage in plenty of time for the trip. Thanks!
- Linda Ludwig (Bayfield, CO)
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Here's an unsolicited testimonial for you!
I recently purchased a Travelpro bag from you, and I want you to know
how amazing you are, and what terrific service you provide. My
questions were answered promptly (I can't say this has EVER happened
with customer service from ANY on-line company); you matched the price
from another website; and the luggage was delivered in a few days, in
time for my trip. You are awesome--the designer of your website is
incredible, the information you provide is ample, so I could make an
educated choice, and your shipping was quick and totally dependable.
I'll never order from any luggage site again, and will recommend you to
anyone who needs luggage.
THANKS!!!!!!
- Deborah Henderson (Pasadena , CA)
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I am very pleased with my recent purchase. My laptop briefcase was shipped in a timely manner, as promised. It arrived just as I expected: durable, functional, and beautiful!
- Susan Akers (Niceville, FL)
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I received my two pieces of Hartmann luggage in record time! The two pieces were packed well and are everything that I expected. This is my first experience ordering with your company and the experience has been exceptional. Your customer service communicated an earlier glitch with my order and were very professional and helpful....Your prices on exceptional, quality names such as Hartmann luggage were the best and most competitive online or in Houston, TX.
- Dalia Azios (Houston, TX)
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I was impressed with LuggageOnline's customer service. Fast delivery...and they even called me to double-check my preferences on the color of the briefcase.
- Carl Grapentine (Oak Park, IL)
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Thanks so much for a great shopping experience!
Your customer service agent was lovely and assisted me cheerfully with a price match situation. I ordered five pieces of luggage and had them in only four days - with free shipping!
I couldn't ask for better service.
- Lynn Pilewski (Taylors, SC)
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Awesome. Thank you.
So far I am totally impressed. I received my order in 24 hours, a response to my email in less than 2 hrs and a no-hassle replacement offer. I am a first time customer to Luggage Online.com, but I'll sure use your website for all my travel gear needs, and recommend around.
I thought you can't beat the free shipping and great prices. I thought wrong. Your company exceeded my expectations with amazing customer service. Congratulations and good luck!
- A. Panas (Ridgewood, NY)
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Wow - Now that's what I call AWESOME SERVICE!!
I got my suitcase today, this morning really (about 11:55 a.m.) And we live in the boonies!! (Good thing you use UPS, DHL sometimes takes a week to get to my house and that's only if the regular driver is working.) I love my new suitcase - it is everything your website said it would be. I
had done my homework and Luggageonline.com offered the best price and obviously the absolute best service. My husband is a commercial airline
pilot so guess where his next roller board will come from!!
Thanks again so much.
- Vanessa Hummel (Kinsale , VA)
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Already familiar with LuggageOnline.com? Click here to submit your own testimonial!
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