In The News
Luggage
Online Wins Bizrate's Circle of Excellence Award
Cherry Hill, NJ -- October 10, 2006 - Bizrate has presented
Luggage Online with its Circle of Excellence Award. The award,
which honors the best of the best in online shopping, is determined
by shoppers themselves, and is based on ease of finding what
you are looking for, on-time delivery, overall satisfaction,
selection of products, customer support, product met expectations
and repurchase intent.
Luggage Online, the Internet's leading provider of luggage,
business cases, and travel accessories, is a first time winner
of the Circle of Excellence Award. They share the award with
58 other online stores, who are selected because of their outstanding
performance in customer satisfaction. The Circle of Excellence
Award is quite an impressive honor, considering that Bizrate
conducts these customer satisfaction ratings for over 80,000
online stores.
Thousands of customers have rated Luggage Online. Tim Jacobsen,
Vice President of Ecommerce, attributes their success in customer
approval to their outstanding level of customer service, Anyone
can sell the same product at the same price, and even create
a website that looks like ours, but it's the service we provide
that is going to make a difference. This award is about just
that service.
About Luggage Online
Luggage Online is the Internet division of a well-established
luggage enterprise founded in 1927. With over 2,000 products
by over 90 different brands, Luggage Online offers a selection
of luggage, business cases, and travel accessories that will
meet any budget and any lifestyle. Top brand names include Tumi,
Samsonite, Briggs and Riley, Travelpro and many more. Luggage
Online compliments their wide selection with top-notch customer
service by offering free shipping, free returns and a 110% Low-Price
Guarantee.
About Bizrate
BizRate is operated by Shopzilla, a leading comparison shopping
service founded in 1996. The company's mission is to enable
shoppers to quickly and easily find compare and buy anything,
sold by virtually anyone, anywhere. Each month, Shopzilla connects
millions of consumers with thousands of stores. In June 2006,
Shopzilla attracted over 18.9 million unique visitors according
to ComScore. Shopzilla also operates the BizRate consumer feedback
network that collects millions of consumer reviews of stores
and products each year.
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